{"id":12410,"date":"2026-10-04T19:59:59","date_gmt":"2026-10-04T11:59:59","guid":{"rendered":"https:\/\/fdlaw.com.tw\/?p=12410"},"modified":"2026-10-04T20:11:16","modified_gmt":"2026-10-04T12:11:16","slug":"department-store-lost-invoices-claim","status":"publish","type":"post","link":"https:\/\/fdlaw.com.tw\/en\/blog\/department-store-lost-invoices-claim\/","title":{"rendered":"Can consumers claim compensation if a department store discards their expense invoices? | Lawyer Li Yusheng explains"},"content":{"rendered":"<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Exclusive: Woman forgets to take shopping receipts in bag; department store owner throws them away because she didn&#039;t keep them safe. @newsebc\" width=\"1290\" height=\"726\" src=\"https:\/\/www.youtube.com\/embed\/TKfsYYcVGPE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group has-border-color has-background is-layout-constrained wp-container-core-group-is-layout-7936b923 wp-block-group-is-layout-constrained\" style=\"border-color:#e4ddd2;border-width:1px;background-color:#f7f4ef;margin-top:22px;margin-bottom:22px;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px\">\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0;line-height:1.55\"><strong>News Headline:<\/strong>Exclusive: Woman forgets to take all shopping receipts with her; department store owner says she didn&#039;t keep them safe and threw them away.<br><strong>Media Source:<\/strong>ETtoday News<br><strong>reporter:<\/strong>Xu Chengxuan<br><strong>News link:<\/strong><a href=\"https:\/\/youtu.be\/TKfsYYcVGPE?si=Zs6jK94C8bkCDMCg\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/youtu.be\/TKfsYYcVGPE?si=Zs6jK94C8bkCDMCg<\/a><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-border-color has-text-color\" style=\"border-left-color:#b47a35;border-left-style:solid;border-left-width:5px;color:#17324d;margin-top:28px;margin-bottom:10px;padding-left:12px;font-size:clamp(14.082px, 0.88rem + ((1vw - 3.2px) * 0.54), 21px);\">News Summary<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">According to ETtoday News, a woman left a bag containing several expense receipts at Breeze Nanjing Department Store after shopping there. The woman stated that the store clerk told her the bag had been handed over to customer service, but she later learned the bag had been discarded and burned as trash, making her worried about not being able to claim reimbursement from the company. The controversy centers on whether the department store properly handled lost property and whether the missing receipts constituted verifiable financial loss.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-border-color has-text-color\" style=\"border-left-color:#b47a35;border-left-style:solid;border-left-width:5px;color:#17324d;margin-top:28px;margin-bottom:10px;padding-left:12px;font-size:clamp(14.082px, 0.88rem + ((1vw - 3.2px) * 0.54), 21px);\">Lawyer Li Yusheng explains<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In a news report, Attorney Li Yusheng of Fidelity Law Firm cautioned that claims for compensation should focus on whether the lost invoice actually resulted in unreimbursable, undeductible, or other specific financial losses, rather than demanding full compensation based solely on the amount stated on the invoice. Legally, those who find lost property should notify, claim, or deposit it in accordance with the law; only if the department store makes attributable negligence in handling the property after receiving it, and this negligence causes damage, should further legal action be taken.<a href=\"https:\/\/fdlaw.com.tw\/en\/civil\/\">Damages<\/a>responsibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Consumers should first save the records of the store&#039;s delivery to customer service, customer service replies, the invoice list inside the bag, and payment information, and confirm whether they can remedy the situation through the store&#039;s transaction records, electronic invoices, or other legal documents. If they still cannot get reimbursed or deducted, they must specify the amount and reason, and prove the causal relationship with the department store&#039;s handling of the matter; whether the department store has received and stored the lost item, and whether the owner was negligent, will also affect the determination of liability.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:28px;margin-bottom:20px;background-color:#d9d9d9;color:#d9d9d9\"\/>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0;line-height:1.55\"><strong>Fuda Law Firm<\/strong><br>Address: 17th Floor, No. 180, Section 2, Dunhua South Road, Da'an District, Taipei Taiwan 106<br>Tel:<a href=\"tel:0277093611\">02-7709-3611<\/a><br>Line\uff1a<a href=\"https:\/\/line.me\/ti\/p\/@723pifhz\" target=\"_blank\" rel=\"noreferrer noopener\">@fdlaw<\/a><br>Facebook:<a href=\"https:\/\/www.facebook.com\/fudalawyer\" target=\"_blank\" rel=\"noreferrer noopener\">FDLAW<\/a><br>website:<a href=\"https:\/\/fdlaw.com.tw\/en\/\">https:\/\/fdlaw.com.tw\/<\/a><br>e-mail:<a href=\"mailto:info@fdlaw.com.tw\">info@fdlaw.com.tw<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>\u65b0\u805e\u6a19\u984c\uff1a\u7368\u5bb6\u300b\u5973\u901b\u8857\u300c\u5831\u5e33\u767c\u7968\u300d\u6574\u888b\u5fd8\u8a18\u62ff \u63a7\u767e\u8ca8\u6c92\u4fdd\u7ba1\u300c\u6254\u4e86\u300d\u5a92\u9ad4\u4f86\u6e90\uff1a\u6771\u68ee\u65b0\u805e\u8a18\u8005\uff1a\u5f90\u627f\u8431\u65b0\u805e\u9023\u7d50\uff1aht 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