{"id":12719,"date":"2026-10-15T18:50:57","date_gmt":"2026-10-15T10:50:57","guid":{"rendered":"https:\/\/fdlaw.com.tw\/?p=12719"},"modified":"2026-10-15T19:41:28","modified_gmt":"2026-10-15T11:41:28","slug":"lovfee-closure-prepaid-refund","status":"publish","type":"post","link":"https:\/\/fdlaw.com.tw\/en\/blog\/lovfee-closure-prepaid-refund\/","title":{"rendered":"LOVFEE closes down; can I get my prepaid balance back? | Lawyer Li Yusheng explains"},"content":{"rendered":"<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Popular women&#039;s clothing brand goes bankrupt! Prepaid deposits may be lost. Employees complain of unpaid wages | TVBS News @TVBSNEWS01\" width=\"1290\" height=\"726\" src=\"https:\/\/www.youtube.com\/embed\/7BllOPKD-Ug?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group has-border-color has-background is-layout-constrained wp-container-core-group-is-layout-7936b923 wp-block-group-is-layout-constrained\" style=\"border-color:#e4ddd2;border-width:1px;background-color:#f7f4ef;margin-top:22px;margin-bottom:22px;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px\">\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0;line-height:1.55\"><strong>News Headline:<\/strong>A well-known women&#039;s clothing brand has gone bankrupt! Prepaid deposits may be lost, and employees complain of unpaid wages.<br><strong>Media Source:<\/strong>TVBS News<br><strong>reporter:<\/strong>Cao Wenning<br><strong>News link:<\/strong><a href=\"https:\/\/youtu.be\/7BllOPKD-Ug?si=6xeuZGQxqv4ZrOMp\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/youtu.be\/7BllOPKD-Ug?si=6xeuZGQxqv4ZrOMp<\/a><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-border-color\" style=\"border-left-color:#b47a35;border-left-style:solid;border-left-width:5px;color:#17324d;margin-top:28px;margin-bottom:10px;padding-left:12px;font-size:clamp(14.082px, 0.88rem + ((1vw - 3.2px) * 0.54), 21px);\">News Summary<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">According to a TVBS news report, the chain women&#039;s clothing brand LOVFEE is reportedly facing operational difficulties and disputes over unpaid wages for its employees, with members worried that they will not be able to get back their unused prepaid funds. The company has announced the closure of operations and opened refund applications, and the Consumer Protection Officer has also intervened to investigate. Consumers should keep records of the announcements and applications, and should not rely solely on verbal promises; the actual refund progress still needs to be confirmed with the company and the competent authorities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-border-color\" style=\"border-left-color:#b47a35;border-left-style:solid;border-left-width:5px;color:#17324d;margin-top:28px;margin-bottom:10px;padding-left:12px;font-size:clamp(14.082px, 0.88rem + ((1vw - 3.2px) * 0.54), 21px);\">Lawyer Li Yusheng explains<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In an interview, Attorney Li Yusheng of Fidelity Law Firm advised that customers should first preserve records of stored value, invoices, proof of payment, and screenshots of their membership balance. Those who paid by credit card should promptly inquire with their issuing bank about disputed payments. If the company enters liquidation or bankruptcy proceedings, the full recovery of funds will be affected by distributable assets and other claims.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To process a refund of stored value, you should first clarify who actually received the payment and who is responsible for fulfilling the obligation, distinguish between the principal paid by yourself and the promotional bonus, and submit a written refund application. Credit card disputes have applicable grounds, documents, and application deadlines. Not all stored value transactions are guaranteed to be fully refunded, and it is not advisable to suspend all payments without bank confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If there is no response to contact or the promised refund is not issued, you can prepare transaction details and file a consumer complaint; if further recovery is needed, the debtor&#039;s assets, proof of claim, and other relevant documents should be assessed first.<a href=\"https:\/\/fdlaw.com.tw\/en\/civil\/\">Refund<\/a>The basis for the request. Simply ceasing business operations or owing money does not automatically equate to fraud; other evidence is still required to prove the relevant elements of the crime.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:28px;margin-bottom:20px;background-color:#d9d9d9;color:#d9d9d9\"\/>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0;line-height:1.55\"><strong>Fuda Law Firm<\/strong><br>Address: 17th Floor, No. 180, Section 2, Dunhua South Road, Da'an District, Taipei Taiwan 106<br>Tel:<a href=\"tel:0277093611\">02-7709-3611<\/a><br>Line\uff1a<a href=\"https:\/\/line.me\/ti\/p\/@723pifhz\" target=\"_blank\" rel=\"noreferrer noopener\">@fdlaw<\/a><br>Facebook:<a href=\"https:\/\/www.facebook.com\/fudalawyer\" target=\"_blank\" rel=\"noreferrer noopener\">FDLAW<\/a><br>website:<a href=\"https:\/\/fdlaw.com.tw\/en\/\">https:\/\/fdlaw.com.tw\/<\/a><br>e-mail:<a href=\"mailto:info@fdlaw.com.tw\">info@fdlaw.com.tw<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>\u65b0\u805e\u6a19\u984c\uff1a\u77e5\u540d\u5973\u88dd\u7206\u5012\u9589\uff01\u5132\u503c\u91d1\u6050\u6ce1\u6e6f\u3001\u54e1\u5de5\u6028\u6b20\u85aa\u5a92\u9ad4\u4f86\u6e90\uff1aTVBS\u65b0\u805e\u8a18\u8005\uff1a\u66f9\u6587\u5be7\u65b0\u805e\u9023\u7d50\uff1ahttps:\/\/ [&hellip;]<\/p>","protected":false},"author":1,"featured_media":12744,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"qubely_global_settings":"","qubely_interactions":"","footnotes":""},"categories":[119,32],"tags":[],"class_list":["post-12719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-consumer-protection-law"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"qubely_featured_image_url":{"full":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771.jpg",1261,702,false],"landscape":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-1200x702.jpg",1200,702,true],"portraits":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-540x320.jpg",540,320,true],"thumbnail":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-150x150.jpg",150,150,true],"medium":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-300x167.jpg",300,167,true],"medium_large":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-768x428.jpg",768,428,true],"large":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-1024x570.jpg",1024,570,true],"1536x1536":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771.jpg",1261,702,false],"2048x2048":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771.jpg",1261,702,false],"trp-custom-language-flag":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-18x10.jpg",18,10,true],"qubely_landscape":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-1200x702.jpg",1200,702,true],"qubely_portrait":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-540x320.jpg",540,320,true],"qubely_thumbnail":["https:\/\/fdlaw.com.tw\/wp-content\/uploads\/2026\/10\/messageImage_1792064434771-140x100.jpg",140,100,true]},"qubely_author":{"display_name":"\u53f0\u5317\u5f8b\u5e2b\u63a8\u85a6","author_link":"https:\/\/fdlaw.com.tw\/en\/author\/admin\/"},"qubely_comment":0,"qubely_category":"<a 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