Telephone
02-77093611
Line
@fdlaw
address
17th Floor, No. 180, Section 2, Dunhua South Road, Da'an District, Taipei City
A professional business law firm specializing in public relations crisis management and legal response to safeguard client reputation!
Fidelity Law Firm is a professional business law firm in Taiwan. The leading lawyer has served as the associate director of the legal department of the four major accounting firms. He has long-term cooperation with accountants to provide tax planning and relief procedures for listed companies and small and medium-sized enterprises, especially Specializing in estate planning and distribution, overseas tax planning, family offices, petitions and administrative litigation procedures.
PR CRISIS & LEGAL RESPONSE
Public Relations Crisis Management Lawyer: Negative News, Media Reports, Online Inflammation, and Legal Response
When businesses, executives, professionals, or individuals suddenly face media reports, social media attacks, false accusations online, exposure of criminal cases, spread of consumer disputes, or damage to company reputation, the most important thing is not to rush into speaking, but to first determine "what can be said, what evidence should be preserved first, and what legal actions will affect subsequent offense and defense."
Fidelity Law Firm assists businesses and individuals in Taipei, New Taipei, Taoyuan, and throughout Taiwan with public relations crises, media responses, legal statements, lawyer's letters, platform appeals, civil claims, criminal lawsuits, internal investigations, and litigation strategies. The lead attorney has 20 years of experience in commercial law and corporate counseling, and is frequently interviewed by the media, possessing a deep understanding of the differences between legal and media discourse.
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When you are being exposed, questioned by reporters, and have articles spreading rapidly online, it is advisable not to rush into a public response.
Immediately save news links, screenshots, videos, comments, posting times, account information, internal communication records, and contract documents. A lawyer can assist in assessing whether to respond, how to respond, whether to issue a statement, whether to send a lawyer's letter first, whether to appeal to the platform, whether to file a lawsuit, or to preserve evidence.
WHO NEEDS THIS
In what situations should a public relations crisis and legal action be handled simultaneously?
Enterprise and company leaders and senior executives
Damaged company reputation, customer complaints, and attacks from competitors
When consumer disputes, product controversies, labor disputes, insider revelations, business partnerships break down, or competitors make unfounded accusations that are amplified by the media or social media, in addition to public relations responses, it is also necessary to simultaneously assess the risks related to corporate law, civil claims, criminal liability, and personal and trade secrets.
Individuals reported by the media or accused online
Negative news, defamation, exposure of criminal cases
When accused of fraud, breach of trust, corruption, sexual harassment, tort, debt, or other disputes, a public written response may influence the investigation, trial, and civil liability. Lawyers can assist in preserving evidence, drafting statements, and assessing prosecution and defense strategies.
Brands, influencers, doctors, professionals and public figures
Social media backlash and reputation crisis
Social media comments, short videos, anonymous leaks, forum posts, and media reposts can spread rapidly. The approach to handling this needs to balance issues of reputation, privacy, personal data, platform rules, civil and criminal liability, and future business collaborations.
We have received inquiries from reporters, lawyer's letters, or court documents.
The crisis has entered legal proceedings.
If you have received interview requests, evidence-based letters, lawyer's letters, mediation notices, court notices, prosecutor's summonses, or search/investigation risks, it is recommended that you immediately have a lawyer assist you in reviewing the facts, documents, and response.
SERVICE SCOPE
Matters that Fidelity Law Firm can assist with
Preliminary assessment of the crisis
- Clarify the facts, timeline, and publicly available information
- Assessing legal risks and potential harm
- Determine whether an immediate response or silent observation is necessary.
Statement and External Response
- Legal Statement and Press Response Review
- Response direction to reporter's question
- To avoid admitting unnecessary responsibility or creating secondary risks
Evidence preservation and platform processing
- Article, video, comment and account information security
- Platform reports, app removal appeals and notifications
- As needed, assess preliminary injunction or other preservation procedures.
Civil and criminal legal actions
- Defamation, slander, public insult
- Civil claims, tort liability and damage to goodwill
- Criminal prosecution, investigation defense and litigation strategies
Internal corporate investigation
- Employee whistleblowing, personal data leaks, and concerns about trade secrets
- Internal interviews and document review
- Corporate Governance and Post-Crisis Institutional Reform
Long-term reputation risk management
- Corporate legal counsel and crisis response plan
- Contracts, confidentiality, non-compete and information security policies
- Reduce the probability of similar crises recurring
WHY FDLAW
Why do public relations crises require lawyers who understand business, media, and litigation?
Media experience
Familiarity with news context and the risks of public response
Our lawyers frequently give interviews to television and news media, understand how media reports shape public opinion, and can help clients translate their legal positions into clearer, less risky public statements.
Commercial Law Background
Company reputation and transaction risks are considered together.
The lead attorney has 20 years of experience in commercial law and previously worked in the legal department of Deloitte Touche Tohmatsu. He has long collaborated with accountants on corporate legal affairs, financial statements, taxation, corporate governance, and major business disputes, and understands the impact of crises on company operations, contracts, clients, and investors.
Civil and criminal integration
It's not enough to just issue a statement; we also need to prepare for offense and defense.
Public relations crises often escalate into civil lawsuits, criminal complaints, investigative defenses, asset preservation proceedings, or administrative investigations. Legal intervention can prevent short-term public relations maneuvers from undermining long-term litigation strategies.
fast and objective
Stabilize the situation first, then decide on the offensive.
The most dangerous thing during a crisis is an emotional response. Our firm will first help clients organize the facts, evidence, legal risks, and objectives before deciding whether to speak out publicly, negotiate, file a lawsuit, or take other legal action.
PROCESS
Crisis Management Process
Immediately review the facts and evidence.
Organize the event timeline, public articles, videos, comments, reporter questions, contracts, internal records, and statements from relevant personnel.
Assessing legal risks and response boundaries
Confirm whether it involves defamation, personal information, trade secrets, consumer rights, labor relations, corporate law, criminal liability, or administrative investigation.
Drafting public statements and legal actions
Choose from public statements, lawyer's letters, platform appeals, media communications, civil claims, criminal lawsuits, or defensive strategies depending on the objective.
Post-crisis repair system
Examine contracts, confidentiality policies, corporate governance, community management, employee conduct, and information security to reduce the likelihood of the next crisis.
FAQ
Frequently Asked Questions
Why should you consult a lawyer first when a public relations crisis occurs?
Public relations crises often involve defamation, personal information, trade secrets, consumer protection, labor relations, criminal investigations, civil claims, or administrative investigations. A lawyer can first determine what can be said, what evidence needs to be preserved, whether a statement, lawsuit, claim, or measures to avoid secondary risks are necessary.
What should you do immediately if you are exposed by the media or become the target of online criticism?
It is recommended to preserve all articles, videos, comments, screenshots, posting times, account information, and internal records before rushing into a public response. A lawyer will assist in assessing the facts, legal risks, the wording of statements, platform appeals, media communications, and subsequent litigation or advocacy strategies.
Can companies handle whistleblowing from employees, customers, or competitors?
Yes. Corporate crises may involve internal investigations, labor disputes, trade secrets, data breaches, false accusations, damage to reputation, or criminal liability. Our firm can assist with corporate legal counsel, review of statements, evidence preservation, negotiation, civil and criminal proceedings, and risk management.
Is it always necessary to file a lawsuit during a public relations crisis?
Not necessarily. Some cases require clarification and de-escalation first, while others require swift action such as filing a lawsuit, preliminary injunction, civil claim, criminal complaint, or lawyer's letter. Whether to take legal action depends on the facts and evidence, media attention, the identity of the other party, the extent of the damage, and the client's objectives.
Does Fidelity Law Firm have experience handling media and news events?
Our lawyers are frequently interviewed by television and news media, are familiar with media context and legal risks, and have 20 years of experience in commercial law, corporate legal counsel, and handling major civil and criminal cases. They are able to evaluate legal strategies and external communications together.
What areas are covered by the service?
Our firm is located in Taipei and primarily serves businesses and individuals in Taipei City, New Taipei City, Taoyuan, Hsinchu, and Keelung. We can also provide assistance as needed if the case involves national news, online platforms, or cross-county/city court/prosecutor's office proceedings.
CONTACT
If you are facing media reports, negative news, or online attacks, it is recommended that you have a lawyer review your documents as soon as possible.
Please retain news links, screenshots, videos, comments, chat logs, and all relevant documents. Fidelity Law Firm can assist in assessing public relations crisis management, legal statements, lawyer's letters, civil and criminal proceedings, and corporate reputational risks.