Consumer Protection Law

How can I prove and claim compensation for scratches on my iPhone after sending it to a recycling center? | Lawyer Li Yusheng explains

iPhone回收價「崩到1500」! 民眾疑「機台撞傷」|TVBS新聞

News Headline: iPhone Trade-in Price "Plunges to NT$1500"! Consumers Suspect "Damage from the Machine" Media Source: TVBS News Reporter: Cao Wenning News Link: News Summary According to a TVBS News report, after repeatedly submitting their iPhone 14s to automatic recycling machines for valuation, consumers discovered that the exterior had chipped corners and scratches, and the trade-in offer had dropped to NT$1500, leading them to suspect that the damage was caused by the machine. The company stated that it needs to confirm the cause, and if it is indeed caused by the machine, it will be responsible. The key to the dispute is the condition of the phone before and after submission and the cause of the damage; currently, the company's responsibility cannot be determined solely based on the price drop. Lawyer Li Yusheng explains…

LOVFEE closes down; can I get my prepaid balance back? | Lawyer Li Yusheng explains

知名女裝爆倒閉! 儲值金恐泡湯.員工怨欠薪

News Headline: Well-known Women's Clothing Brand Collapses! Prepaid Values May Be Lost, Employees Complain of Unpaid Wages Media Source: TVBS News Reporter: Cao Wenning News Link: News Summary According to TVBS News, the chain women's clothing brand LOVFEE is reportedly facing operational difficulties and disputes over unpaid wages for its employees. Members are worried that they will not be able to get back their unused prepaid values. The company has announced the closure of operations and opened refund applications, and the Consumer Protection Officer has also intervened to investigate. Consumers should keep records of the announcements and applications, and should not rely solely on verbal promises; the actual refund progress still needs to be confirmed with the company and the competent authorities. Lawyer Li Yusheng Explains In an interview, lawyer Li Yusheng of Fidelity Law Firm reminded…