Telephone
02-77093611
Line
@fdlaw
address
17th Floor, No. 180, Section 2, Dunhua South Road, Da'an District, Taipei City
Finding out they hadn't booked a hotel only 6 days before departure! Netizens complain that booking website took money but didn't book, nearly leaving them stranded in 30-degree snow | Chen Yuanning, reporter for OneTV News and Era News
News link:https://youtu.be/FbmuUMBT49o
Attorney Li Yusheng of Fidelity Law Firm stated that once a consumer books a room and pays in full through a platform, a contractual relationship is established. If the platform is subsequently unable to provide accommodation, it constitutes a breach of contract. In addition to providing a refund, the platform is also liable for compensation if the consumer incurs losses due to the inability to travel, including airfare expenses. However, since the platform is a foreign company, if it handles the matter in bad faith, subsequent litigation may have to be initiated abroad, which would be a very complicated process.
Fuda Law Firm
Line：https://line.me/ti/p/@fdlaw
Tel:0277093611
Facebook:https://www.facebook.com/fudalawyer
website:https://fdlaw.com.tw/
e-mail:info@fdlaw.com.tw
Frequently Asked Questions
What should you do first when you encounter a legal problem?
It is recommended to first save documents, conversations, financial records, photos or notices, and organize a timeline of events, and then have a lawyer assess feasible solutions.
What documents should I prepare before seeking legal advice?
You can prepare contracts, court or police documents, communication records, payment information, photos, and information about the other party so that the lawyer can quickly grasp the key points.
When should you see a lawyer?
If litigation, criminal liability, large sums of money, corporate liability, family assets, or time constraints are involved, it is advisable to consult a lawyer as soon as possible.