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Convenience store clerk throws package like a ball; store owner says he left 2 years ago | TTV News reporters Yu Meng-chieh and Chen Kuan-min
News link:https://youtu.be/HgrGgLy7-eY?si=pQKcSF6jdSye8V56
A video circulating online shows a convenience store clerk sorting packages. Too lazy to pick them up, the clerk scans the barcodes and simply tosses them behind him. If the package isn't in the right spot, he picks it up, runs, and throws it again. The package is tossed around like a ball, flying over the shelf. The person filming the video not only doesn't stop him but also makes sarcastic remarks. The video has sparked heated discussions among netizens. However, the convenience store responded that this was the "personal behavior" of an employee who left the company two years ago and that they will strengthen training for such employees.
Lawyer Liu Yiling from Fidelity Law Firm stated that if a store clerk intentionally throws packages carelessly, resulting in damage to the items, it constitutes a criminal offense of property damage, punishable by imprisonment for up to two years, detention, or a fine of up to NT$15,000. Although it is the employee's individual act, if the consumer seeks compensation from the store first, the store, as the employer, is still liable to compensate the consumer initially. However, the consumer can then seek compensation from the employee in question.
Fuda Law Firm
Line：https://line.me/ti/p/@fdlaw
Tel:0277093611
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website:https://fdlaw.com.tw/
e-mail:info@fdlaw.com.tw
Frequently Asked Questions
Can I sue for property damage if a store clerk damages my package?
If it can be proven that the other party intentionally damaged or impaired the utility of the item, it may involve the crime of property damage; if it is merely negligence, it is usually subject to civil compensation.
Are the company or convenience store jointly liable?
It is necessary to examine whether the employee's behavior is related to the performance of their duties, whether there are any oversights in the company's management, and how the contract or consumer relationship is stipulated.
What do you need to prepare when claiming compensation for damaged goods?
It is recommended to save surveillance footage, photos, proof of purchase, repair estimates, logistics records, and conversation logs.