The person in charge of the company was ordered to close for three months and was unable to afford compensation!｜Lawyer Li Yusheng explains how consumers can seek compensation from travel agencies and how to take precautions in advance

The company was ordered to close for three months and the person in charge left it in ruins and “cannot afford compensation”!│China Television News Reporter｜Cao Wenning, Yu Shengxing

News link:https://youtu.be/b0WU3aBpkmE?si=Y1t0h848s9dtHSIw

The Age Travel Agency, which dumped 292 Taiwanese tourists on Phu Quoc Island in Vietnam, was ordered by the Tourism Administration yesterday to suspend operations for three months. The Quality Assurance Association also quickly kicked out Age Travel. The person in charge, Lin Zijun, only just issued a statement saying that the company Due to financial difficulties, it is unable to compensate passengers and take responsibility for the tour! The Quality Assurance Association has proposed four plans to assist more than 700 victims to recover the paid tour fees.

Lawyer Li Yusheng from Fidelity Law Firm said that the travel agency has been shut down and can no longer fulfill the contract to provide services. Consumers have the right to terminate the contract. If they have paid, they can ask the travel agency for a refund and other compensation. If the travel agency does not handle the matter, it can file a complaint with the Travel Quality Assurance Association or take legal action such as litigation. If the travel agency applies for travel industry performance guarantee insurance, the insurance company will also pay the claim. When consumers choose travel plans, it is recommended that they still need to know the credit and reviews of travel agencies, which is more likely to avoid such disputes in advance.

# Era Travel Agency # Tourism Controversy # Phu Quoc Island, Vietnam

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